​​​Sac County 311 Connect

When on the go, use the Sac County 311 Connect App to report almost any non-emergency issue to include potholes, abandoned vehicles and illegal dumping.  The App makes requesting service or reporting issues easier than ever!

By Using the App:

  • ​Your location is GPS Identified
  • You can add a photo to your service request / issue
  • Your request is routed directly to the department for resolution
  • You can track your request from time of report to resolution
  • You can report any non-emergency issues to include stray animals, food facility complaints, abandoned shopping carts, zoning issues and more!​

Get the Mobile App

Apple Mobile App      Google Play App​​

Contact Us

Customer Service Available 24/7/365 (including holidays)

From Unincorporated Sacramento County Areas: Dial 3-1-1

Outside of Unincorporated Sacramento County Areas:  916-875-4311

Handy printable phone number cards:  English - Spanish - Russian - Vietnamese


311 Connect is ideal for getting answers and submitting service requests for non-emergency issues including:

Abandoned shopping carts

Abandoned vehicles

Animal issues - stray, deceased

Culvert/pipe repair or cleaning

Curb, gutter or sidewalk repair

Ditch cleaning

Drainage problem

Illegal dumping - garbage, trash

Missed garbage collection service

Occupied out building



Street light out

Street sign down

Substandard housing conditions - no water, utilities, deficient building, surfacing sewage

Tobacco - selling to minors

Traffic signal timing

Tree trimming